Loan Portfolio Specialist

TaxRise

Irvine, CA, United States
Base: $25–$27 ph; bonus/equity: monthly bonus: $50...
On-site
Manage high-volume consumer loans
Proactive borrower contact
Negotiate payment arrangements
TaxRise is seeking a Loan Portfolio Specialist to manage and optimize a portfolio of consumer loans, focusing on timely payments and client relationships. The role requires significant experience in loan servicing and collections, with a strong emphasis on analytical skills and proactive communication

Job Summary

  • The Loan Portfolio Specialist is responsible for managing and optimizing a portfolio of consumer loans by ensuring timely payments, minimizing delinquency, and maintaining strong client relationships.
  • Manage a high-volume portfolio of consumer loans, including delinquent and at-risk accounts, and proactively contact borrowers via phone, email, and text to resolve past-due balances.
  • We offer Medical, Dental, and Vision Insurance, Paid Time Off, 401(k) retirement plan with company match, and professional development opportunities.

Matching Summary

Match Score: 85

TaxRise is seeking a Loan Portfolio Specialist to manage and optimize a portfolio of consumer loans, focusing on timely payments and client relationships. The role requires significant experience in loan servicing and collections, with a strong emphasis on analytical skills and proactive communication.

Salary

Base: $25–$27 per hour; Bonus/Equity: Monthly bonus: $500–$1,000 based on performance; Benefits: Medical, Dental, and Vision Insurance, Paid Time Off, 401(k) retirement plan with company match

Skills & Requirements

Must-have

  • Manage high-volume consumer loans
  • Proactive borrower contact
  • Negotiate payment arrangements
  • Monitor loan performance
  • Maintain accurate records
  • Deliver empathetic customer interactions

Nice-to-have

  • Solution-oriented customer service
  • Firm collection practices
  • Support team training

Key Requirements

  • 3+ years of experience in loan servicing, collections, or portfolio management
  • Proficiency in CRM systems and collections tools (Salesforce, Zendesk, Zoho, etc.)
  • Knowledge of compliance requirements related to collections and loan servicing is preferred

Work Rights

Not specified

Tailored Resume

Cover Letter