Mta Customer Service Representative

MTM

Baltimore, MD, US
Base: $21ph; bonus/equity: not specified; benefits...
Onsite
High school diploma or ged required
Typing speed of 30 wpm or greater
Microsoft outlook and word knowledge
The Customer Service Representative serves as the front-line representative handling incoming calls regarding scheduling non-emergent transportation

Job Summary

  • The Customer Service Representative serves as the front-line representative handling incoming calls regarding scheduling non-emergent transportation.
  • Employees participate in an extensive paid training program covering customer service, computer applications, and company protocols.
  • The role offers competitive benefits including health insurance, dental and vision plans, a 401(k) with company match, and tuition reimbursement.

Matching Summary

The Customer Service Representative serves as the front-line representative handling incoming calls regarding scheduling non-emergent transportation.

Salary

Base: $21/hr; Bonus/Equity: Not specified; Benefits: Health, Dental, Vision, 401(k) match, PTO

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Typing speed of 30 WPM or greater
  • Microsoft Outlook and Word knowledge
  • Regular attendance is required
  • Ability to maintain confidentiality

Nice-to-have

  • Previous call center experience preferred
  • Exemplary communication and phone skills
  • Flexibility to work weekends and holidays

Key Requirements

  • High School Diploma or G.E.D.
  • Minimum typing speed of 30 WPM
  • Knowledge of Microsoft Outlook and Word

Work Rights

Not specified

Tailored Resume

Cover Letter