Passenger Service Agent

Alliance Ground International (AGI)

Queens, NY, United States
21.25; not specified; not specified ph
Customer service
Safety and security procedures
Ticket counter and gate operations
As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures

Job Summary

  • As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures.
  • Responsibilities include handling customer interactions at the ticket counter and gate, managing reservations, issuing tickets, processing baggage claims, and answering flight-related inquiries.
  • AGI offers a comprehensive benefit package including paid vacation, medical/dental/vision for full-time employees, company-matched 401(k), and free on-the-job training.

Matching Summary

As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures.

Salary

21.25; Not specified; Not specified

Skills & Requirements

Must-have

  • customer service
  • safety and security procedures
  • ticket counter and gate operations
  • baggage handling
  • flight schedule inquiries

Nice-to-have

  • friendly and outgoing
  • outstanding customer service focus
  • energy and enthusiasm
  • respect for team

Key Requirements

  • High school diploma, GED, or equivalent experience
  • Authorization to work in the United States
  • Must complete SIDA training

Work Rights

Authorization to work in the United States

Tailored Resume

Cover Letter