Gmi Customer Engagement

IQVIA

Madrid, Spain
**
2-3 years prior relevant experience
Strong customer service skills
Experience supporting sales processes
** IQVIA is seeking a GMI Customer Engagement professional in Madrid or Barcelona to enhance client relationships and support sales initiatives related to their Global Market Insights solutions. The ideal candidate should have relevant experience in customer engagement, data-driven solutions, and a strong interest in artificial intelligence. **

Job Summary

  • The role involves acting as a key day-to-day contact for assigned GMI clients to build deep knowledge of accounts and maintain effective business relationships.
  • Candidates will partner with the Sales team to identify upsell and cross-sell opportunities based on usage patterns and unmet needs.
  • IQVIA is committed to integrity in its hiring process and maintains a zero tolerance policy for candidate fraud.

Matching Summary

Match Score: 75

** IQVIA is seeking a GMI Customer Engagement professional in Madrid or Barcelona to enhance client relationships and support sales initiatives related to their Global Market Insights solutions. The ideal candidate should have relevant experience in customer engagement, data-driven solutions, and a strong interest in artificial intelligence. **

Skills & Requirements

Must-have

  • 2-3 years prior relevant experience
  • Strong customer service skills
  • Experience supporting sales processes
  • Fluency in English and Spanish

Nice-to-have

  • Prior exposure to life sciences markets
  • Interest in Artificial Intelligence
  • Ability to work in matrixed environment
  • Degree in Life Science or Business Management

Key Requirements

  • 2-3 years of prior relevant experience
  • Fluency in English and Spanish required
  • Degree in Life Science, Business Management, Engineering or related field

Work Rights

Not specified

Tailored Resume

Cover Letter