Field Service Engineer Ii (buffalo, Ny)

Abbott

Buffalo, New York, United States
Base: $26.50 – $53.00ph; bonus/equity: not specifi...
Fully remote
Install, maintain, and troubleshoot diagnostic instruments
Manage customer issues from start to resolution
Plan and prioritize service visits
As a Field Service Engineer II, you’ll support customers as a trusted technical expert, responsible for installing, maintaining, and troubleshooting diagnostic instruments while ensuring compliance and customer satisfaction

Job Summary

  • As a Field Service Engineer II, you’ll support customers as a trusted technical expert, responsible for installing, maintaining, and troubleshooting diagnostic instruments while ensuring compliance and customer satisfaction.
  • Abbott offers career development with an international company, excellent retirement savings plan with high employer contribution, and tuition reimbursement programs.
  • This is a field-based, remote role that covers Buffalo, Greater New York area, requiring travel up to 40% within the assigned territory.

Matching Summary

As a Field Service Engineer II, you’ll support customers as a trusted technical expert, responsible for installing, maintaining, and troubleshooting diagnostic instruments while ensuring compliance and customer satisfaction.

Salary

Base: $26.50 – $53.00/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Install, maintain, and troubleshoot diagnostic instruments
  • Manage customer issues from start to resolution
  • Plan and prioritize service visits
  • Follow regulatory, quality system, and safety guidelines
  • Utilize remote support tools

Nice-to-have

  • Thrive in team environments
  • Build strong customer relationships
  • Continuous improvement mindset

Key Requirements

  • Bachelor’s degree or equivalent relevant experience
  • 2-5 years of experience in Engineering or Laboratory Technology
  • Ability to travel 40 %
  • Valid Driver’s License

Work Rights

Not specified

Tailored Resume

Cover Letter