The Customer Banking Specialist position at CommBank's St Marys branch seeks a part-time employee to provide exceptional customer service and support for personal and small business banking needs. The role emphasizes delivering holistic financial solutions through effective communication and a customer-centric approach
Job Summary
As the Customer Banking Specialist in our St Marys Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
You will support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs and identify any changes.
We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality and excellent communication skills.
Matching Summary
Match Score: 85
The Customer Banking Specialist position at CommBank's St Marys branch seeks a part-time employee to provide exceptional customer service and support for personal and small business banking needs. The role emphasizes delivering holistic financial solutions through effective communication and a customer-centric approach.
Skills & Requirements
Must-have
Exceptional customer service
Financial services experience
Clear articulation of financial terms
Problem-solving and solution finding
Customer-centric approach
Nice-to-have
Interest in building a career
Improving financial wellbeing
Working in a busy retail environment
Key Requirements
Proven experience in customer service
Excellent communication skills
Ability to ask the right questions
Ability to work in a commercial retail environment