As Operations Manager, you will be responsible for the day-to-day operational delivery of services across London Medical, ensuring the centre operates efficiently, safely and in line with performance, financial and patient-experience standards
Job Summary
As Operations Manager, you will be responsible for the day-to-day operational delivery of services across London Medical, ensuring the centre operates efficiently, safely and in line with performance, financial and patient-experience standards.
This is a highly visible leadership role and a core member of the centre leadership team, working closely with the Centre General Manager and Clinical Unit Manager.
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing.
Matching Summary
As Operations Manager, you will be responsible for the day-to-day operational delivery of services across London Medical, ensuring the centre operates efficiently, safely and in line with performance, financial and patient-experience standards.
Salary
From £42,000pa
Skills & Requirements
Must-have
Operational excellence and service performance
Day-to-day operational delivery
Patient experience standards
Clinic utilization and patient flow
Concierge-style patient experience
Nice-to-have
Leadership in private healthcare
Premium service environment
Continuous improvement culture
Key Requirements
Experience managing operational or administrative teams
Strong background in operational delivery
Experience overseeing patient administration
Confident handling complaints and complex operational challenges
Strong IT skills including Microsoft Office and patient management systems