Senior Production Readiness Manager

workday.swin.edu.au

India
**
Technical competence in workday products
Experience in customer support
Ability to manage customer escalations
** Workday is seeking a Senior Production Readiness Manager to provide customer-facing support during the deployment of their software solutions. The ideal candidate should have extensive technical expertise, customer relations skills, and a strong background in project management within the software or ERP space, particularly with Workday products. **

Job Summary

  • The Senior Production Readiness Manager is a customer-facing role that combines technical expertise, project management, and customer relations.
  • This role ensures successful performance testing and transition to production by collaborating with internal teams.
  • Workday offers a flexible work approach that combines in-person and remote work to foster community and connection.

Matching Summary

Match Score: 75

** Workday is seeking a Senior Production Readiness Manager to provide customer-facing support during the deployment of their software solutions. The ideal candidate should have extensive technical expertise, customer relations skills, and a strong background in project management within the software or ERP space, particularly with Workday products. **

Skills & Requirements

Must-have

  • Technical competence in Workday products
  • Experience in customer support
  • Ability to manage customer escalations

Nice-to-have

  • Strong cross-functional relationship building
  • Passion for learning and resourcefulness
  • Ability to thrive in ambiguity

Key Requirements

  • BS or MS in a Technical Degree
  • 7+ years experience in technical support
  • 5+ years experience in ERP system performance

Work Rights

Not specified

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