Ensure the safety and security of the property and the smooth and efficient running of the Hotel's overnight operation
Job Summary
Ensure the safety and security of the property and the smooth and efficient running of the Hotel's overnight operation.
Resolve disputes personally where possible; avoid referring the guest to another person; resolve the issue and offer recover; act quickly to draw the matter to resolution.
We value our people and offer: Global discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwide.
Matching Summary
Ensure the safety and security of the property and the smooth and efficient running of the Hotel's overnight operation.
Skills & Requirements
Must-have
Front Office operations
Night Audit operations
cash handling
guest confidentiality
overnight operation supervision
guest complaint resolution
Nice-to-have
French elegance
attention to detail
heartfelt luxury service
culture of excellence
creativity and individuality
Key Requirements
Previous experience in Front Office or Night Audit