Assistant Manager, Field Support

Samsung Electronics

Empire Tower, Thailand
Onsite
Customer service experience
Service network optimization
Kpi management
This position is responsible for driving operational improvement in CE after-sales service

Job Summary

  • This position is responsible for driving operational improvement in CE after-sales service.
  • The role focuses on service network optimization, KPI management, and VOC handling.
  • Enhancing service quality through standardized procedures is a key responsibility.

Matching Summary

This position is responsible for driving operational improvement in CE after-sales service.

Skills & Requirements

Must-have

  • Customer Service experience
  • Service network optimization
  • KPI management

Nice-to-have

  • Great customer service skills
  • Ability to work independently
  • Flexibility to multi-task

Key Requirements

  • Bachelor’s degree or higher
  • At least 5 years of experience
  • Communication in Thai and English

Work Rights

Not specified

Tailored Resume

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