Futures E-trading Technology - Client Services Vp Technology Lead
Workforcity
Hybrid (up to 2 days working at home per week)
Experience in e-trading client services
Understanding of listed derivatives market structure
Ability to manage day-to-day requests
Citi is seeking a highly motivated Electronic Trading Application Support Analyst to join its EES team, focusing on supporting Futures Execution Technology. The role involves providing first-line support to clients on e-trading platforms, improving customer onboarding experiences, and collaborating with internal and external stakeholders
Job Summary
Join a team where your work helps influence economies and drive innovation.
Provide first line support to external and internal customers on trading platforms.
Enjoy a competitive salary and benefits including 27 days annual leave.
Matching Summary
Match Score: 85
Citi is seeking a highly motivated Electronic Trading Application Support Analyst to join its EES team, focusing on supporting Futures Execution Technology. The role involves providing first-line support to clients on e-trading platforms, improving customer onboarding experiences, and collaborating with internal and external stakeholders.
Skills & Requirements
Must-have
Experience in e-Trading Client Services
Understanding of Listed Derivatives market structure
Ability to manage day-to-day requests
Strong process awareness
Nice-to-have
Knowledge of foreign languages
Experience in data analysis
Exceptional interpersonal skills
Key Requirements
Experience supporting a Futures trading business
Demonstrated ability to problem solve in time critical scenarios