Base: $52,000.00 - $94,000.00; bonus/equity: not s...
Onsite
Master's degree in behavioral health field
Valid independent counseling license
Experience with employee assistance programs
Leidos is seeking a Call Center Licensed Triage Consultant II for their Military OneSource mission in Washington, D.C. The role involves providing critical support and consultation to military members and their families, requiring strong customer service skills and a relevant behavioral health background
Job Summary
This role serves as a critical link providing support, education, and referrals to military members and their families through the Military OneSource program.
The position requires conducting comprehensive assessments across various domains including mental health, legal, financial, and work-life issues while managing crisis situations.
Candidates must maintain the highest degree of confidentiality and sensitivity while navigating multiple systems to ensure seamless service delivery in a 24/7 environment.
Matching Summary
Match Score: 85
Leidos is seeking a Call Center Licensed Triage Consultant II for their Military OneSource mission in Washington, D.C. The role involves providing critical support and consultation to military members and their families, requiring strong customer service skills and a relevant behavioral health background.
Salary
Base: $52,000.00 - $94,000.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Master's degree in behavioral health field
Valid independent counseling license
Experience with Employee Assistance Programs
Knowledge of mandated reporting procedures
Proficiency in electronic documentation systems
Nice-to-have
Understanding of military lifestyle and culture
Strong customer service skills
Ability to mentor other consultants
Experience with high-risk case de-escalation
Key Requirements
Master's degree from accredited graduate program
Current valid unrestricted independent counseling license