Base: $45,000 to $60,000 annually; bonus: + bonus;...
Not specified (assumed office-based due to the nature of the role)
5-7 years residential appliance repair experience
Strong knowledge of electricity and electronics
Proficiency in microsoft office applications
Miele is seeking a Technical Support Specialist who will provide technical assistance for residential appliances and floorcare products, ensuring effective diagnostics, repairs, and part selection. The ideal candidate should have extensive experience in appliance repair, strong communication skills, and the ability to work in a fast-paced environment
Job Summary
The Technical Support Specialist provides technical assistance to dealers and service partners for accurate diagnostics and effective repairs of Miele residential appliances.
This role involves instructing technicians on diagnostic tools, maintaining current product knowledge, and partnering with internal teams to identify improvement opportunities.
The position offers comprehensive health benefits, a 401k match, and a salary range of $45,000 to $60,000 annually plus bonus.
Matching Summary
Match Score: 85
Miele is seeking a Technical Support Specialist who will provide technical assistance for residential appliances and floorcare products, ensuring effective diagnostics, repairs, and part selection. The ideal candidate should have extensive experience in appliance repair, strong communication skills, and the ability to work in a fast-paced environment.
Salary
Base: $45,000 to $60,000 annually; Bonus: Plus bonus; Benefits: Comprehensive health, dental, vision, 401k match, PTO
Skills & Requirements
Must-have
5-7 years residential appliance repair experience
Strong knowledge of electricity and electronics
Proficiency in Microsoft Office applications
Experience with CRM and ERP systems preferred
Nice-to-have
Vacuum or floorcare product experience
Prior Miele product familiarity
Field-based service experience
Ability to work independently in fast-paced environment
Key Requirements
High school diploma or GED required
5-7 years relevant experience in residential appliance repair
Strong working knowledge of mechanical troubleshooting principles