Paradox helps organizations reimagine recruitment with a conversational recruiting platform that streamlines tasks through AI-driven mobile, chat, and text experiences
Job Summary
Paradox helps organizations reimagine recruitment with a conversational recruiting platform that streamlines tasks through AI-driven mobile, chat, and text experiences.
The role involves partnering with enterprise clients globally to deliver exceptional service including onboarding, training, support, and managing renewals or expansions.
Workday offers a flexible work approach combining remote and in-person time, competitive salary ranges, bonus plans, stock grants, and a culture rooted in integrity and empathy.
Matching Summary
Paradox helps organizations reimagine recruitment with a conversational recruiting platform that streamlines tasks through AI-driven mobile, chat, and text experiences.
Salary
Base: $99,800 USD - $149,600 USD (Chicago); $90,300 USD - $160,400 USD (additional US locations); Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus and stock grants; Benefits: Not specified
Skills & Requirements
Must-have
Customer success management
Enterprise SaaS solutions support
AI-powered software expertise
Global client collaboration
Account management and renewal
Product training and onboarding
Nice-to-have
HR/recruiting software domain expertise
Cross-functional team engagement
Strong executive communication skills
Data analysis and time management
Mentorship of junior team members
Flexible work environment
Key Requirements
7+ years customer success or account management experience (Sr. level)
5+ years customer success or account management experience (Manager level)
7+ years enterprise SaaS support or implementation
Technical understanding of complex software ecosystems
Experience educating clients and providing training