Customer Care Clerk - Tempo Determinato - Categorie Protette (l.68/99)

GETEC

Rozzano, Italy
Customer request and complaint resolution
Ticketing system management
Client data management
In GETEC, we are driven by clear goals and our strength is our people, seeking passionate individuals who believe in teamwork and want to make a difference

Job Summary

  • In GETEC, we are driven by clear goals and our strength is our people, seeking passionate individuals who believe in teamwork and want to make a difference.
  • Key responsibilities include resolving customer requests and complaints, managing the ticketing system, maintaining client records, and liaising with external partners.
  • We offer a stimulating environment for professional development, a growing presence in the energy sector focused on efficiency and sustainability, and a dynamic company culture that values diversity and employee wellbeing.

Matching Summary

In GETEC, we are driven by clear goals and our strength is our people, seeking passionate individuals who believe in teamwork and want to make a difference.

Skills & Requirements

Must-have

  • Customer request and complaint resolution
  • Ticketing system management
  • Client data management
  • External partner relationship management
  • Monthly reporting to management

Nice-to-have

  • Open and future-oriented mindset
  • Teamwork and responsibility
  • Innovation and sustainability focus
  • Digital and decarbonized energy transition
  • Welfare and wellbeing projects

Key Requirements

  • High school diploma
  • Customer management experience
  • Microsoft Office proficiency
  • Belonging to Protected Categories (L.68/99)

Work Rights

Belonging to Protected Categories (L.68/99)

Tailored Resume

Cover Letter