Head Of Service Repairs And Material Handling

KONE

Not specified (assumed to be hybrid or onsite).
Service repairs and material handling
Repair offering and commercialization
Spare parts support and flow
KONE is seeking a Head of Service Repairs and Material Handling, a senior leadership role focused on enhancing customer service through efficient repair operations. The ideal candidate will have extensive experience in commercial management and service operations, with a strong emphasis on team leadership and cross-functional collaboration

Job Summary

  • The Head of Service Repairs and Material Handling is responsible for enabling consistent, efficient, and customer-focused service repairs, overseeing repair offering, commercialization, tendering, pricing, and material support.
  • This role defines and executes the service repairs strategy, collaborates with regional and global stakeholders, and ensures compliance with commercial, technical, and offering governance policies.
  • The position requires leading, coaching, and developing managers and team leaders to build a high-performing, customer-centric organization and foster a culture of collaboration and continuous improvement.

Matching Summary

Match Score: 85

KONE is seeking a Head of Service Repairs and Material Handling, a senior leadership role focused on enhancing customer service through efficient repair operations. The ideal candidate will have extensive experience in commercial management and service operations, with a strong emphasis on team leadership and cross-functional collaboration.

Skills & Requirements

Must-have

  • service repairs and material handling
  • repair offering and commercialization
  • spare parts support and flow
  • service repairs strategy execution
  • cross-functional collaboration
  • compliance with policies and guidelines

Nice-to-have

  • innovative and collaborative working culture
  • employee engagement and participation
  • sustainability and ethical business practices
  • continuous improvement and accountability

Key Requirements

  • Bachelor's degree in a related field
  • Proven track record leading teams
  • Experience managing P&L or financial performance
  • Strong proficiency in English and local language

Work Rights

Not specified

Tailored Resume

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