Customer Success Manager

ADOBE

Santiago, Chile
Enterprise customer experience management
Digital strategy and transformation consulting
Executive stakeholder engagement
This role supports enterprise clients throughout Latin America by guiding them to reach significant business results through digital solutions

Job Summary

  • This role supports enterprise clients throughout Latin America by guiding them to reach significant business results through digital solutions.
  • The position requires building and running customer success plans with clear goals, metrics, and governance cadence while co-creating long-term value.
  • Candidates must possess strong consultative skills to translate strategic objectives into coordinated workstreams supported by internal specialists and partners.

Matching Summary

This role supports enterprise clients throughout Latin America by guiding them to reach significant business results through digital solutions.

Skills & Requirements

Must-have

  • Enterprise customer experience management
  • Digital strategy and transformation consulting
  • Executive stakeholder engagement
  • Spanish and English language proficiency
  • Customer success plan development

Nice-to-have

  • Portuguese language skills
  • MBA or Strategy degree focus
  • Cross-functional team collaboration
  • Innovative mindset with curiosity
  • Experience in Latin American markets

Key Requirements

  • Bachelor's degree required
  • Solid experience in digital business environments
  • Proficiency in Spanish and English
  • Experience with enterprise customers
  • Strong consultative style and active listening

Work Rights

Not specified

Tailored Resume

Cover Letter