Care Concierge - Member Support Specialist - 11:30 Am - 8 Pm Est Shift

Zelis

Boston, MA, US
Base: $18.75; bonus/equity: not specified; benefit...
Hybrid
1+ year customer service experience
Healthcare experience required
Proficiency with crm systems
Zelis modernizes the healthcare financial experience across payers, providers, and consumers

Job Summary

  • Zelis modernizes the healthcare financial experience across payers, providers, and consumers.
  • The Care Concierge delivers exceptional telephonic support to members seeking cost-effective medical procedures.
  • Zelis offers a competitive benefits package that includes health coverage and a 401k plan.

Matching Summary

Zelis modernizes the healthcare financial experience across payers, providers, and consumers.

Salary

Base: $18.75; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 1+ year customer service experience
  • Healthcare experience required
  • Proficiency with CRM systems

Nice-to-have

  • Bilingual English/Spanish skills
  • Strong analytical and problem-solving abilities
  • Experience with online consumer shopping tools

Key Requirements

  • Associates degree preferred
  • Strong verbal communication skills
  • Knowledge of medical insurance claims processes

Work Rights

Not specified

Tailored Resume

Cover Letter