Lead Product Owner - Ai & Automation

Dyson

Malmesbury, United Kingdom
Hybrid
5+ years in technology-driven roles
Experience in ai/automation leadership
Proven experience in digitizing customer journeys
The role is central to transforming Customer Service into a digitally empowered, customer-centric function

Job Summary

  • The role is central to transforming Customer Service into a digitally empowered, customer-centric function.
  • You will lead initiatives to digitise customer journeys and unlock self-service capabilities.
  • Dyson offers a comprehensive package of Financial, Lifestyle, and Health Benefits.

Matching Summary

The role is central to transforming Customer Service into a digitally empowered, customer-centric function.

Skills & Requirements

Must-have

  • 5+ years in technology-driven roles
  • Experience in AI/automation leadership
  • Proven experience in digitizing customer journeys

Nice-to-have

  • Strong strategic thinking
  • Excellent stakeholder management
  • Customer-Centric Mindset

Key Requirements

  • Bachelor’s or Master’s degree in Computer Science
  • 3 years in AI/automation leadership
  • Understanding of conversational AI and NLP

Work Rights

Not specified

Tailored Resume

Cover Letter