Head Of Collections And Recovery Operations

Bondora

Remote, EU
Competitive salary; share options included; benefi...
Remote
Multi-market collections management
Hub-and-spoke operating model experience
External debt collection agency management
Bondora is seeking a Head of Collections and Recovery Operations to optimize and standardize its collections and recovery processes across multiple markets. The ideal candidate will have extensive experience in consumer lending and a strong analytical mindset to drive performance in a rapidly growing fintech environment

Job Summary

  • The role involves leading the transformation of Collections & Recovery from a locally optimized setup into a centrally governed, strategy-driven operating model.
  • Candidates must have strong experience in collections and recovery within consumer lending, fintech, or financial services with a proven track record of scaling operations.
  • Employees receive competitive compensation including 5 weeks of vacation, private healthcare compensation, hobby grants, mental healthcare support, and share options.

Matching Summary

Match Score: 85

Bondora is seeking a Head of Collections and Recovery Operations to optimize and standardize its collections and recovery processes across multiple markets. The ideal candidate will have extensive experience in consumer lending and a strong analytical mindset to drive performance in a rapidly growing fintech environment.

Salary

Competitive salary; Share options included; Benefits: 5 weeks vacation, private healthcare, hobby grant, mental healthcare support

Skills & Requirements

Must-have

  • Multi-market collections management
  • Hub-and-spoke operating model experience
  • External debt collection agency management
  • Delinquency dynamics and treatment strategies
  • Performance framework definition

Nice-to-have

  • Fintech industry background
  • Strong analytical mindset
  • Matrix organization leadership
  • Process optimization skills
  • Strategic ownership mindset

Key Requirements

  • Experience in consumer lending or fintech
  • Proven track record of managing multi-market operations
  • Deep understanding of delinquency dynamics
  • Experience with centralized or hub-and-spoke models
  • EU residency required (no relocation offered)

Work Rights

Must be located in EU; no relocation offered

Tailored Resume

Cover Letter