T3- Analyst Operations

Alight Solutions

Not specified; not specified; comprehensive total ...
4-6 years international customer service experience
Voice channel handling for calls and chat
Ability to work evening/night shifts
The role requires representing the Service Center by delivering timely and accurate customer service through phone and web chat mediums

Job Summary

  • The role requires representing the Service Center by delivering timely and accurate customer service through phone and web chat mediums.
  • Employees must articulate complex client plans and provisions in a simplified manner to help participants make informed decisions.
  • Alight offers a comprehensive total rewards package including health coverage, retirement plans, and continuing education opportunities.

Matching Summary

The role requires representing the Service Center by delivering timely and accurate customer service through phone and web chat mediums.

Salary

Not specified; Not specified; Comprehensive total rewards package including health coverage, retirement, and vacation

Skills & Requirements

Must-have

  • 4-6 years international customer service experience
  • Voice channel handling for calls and chat
  • Ability to work evening/night shifts
  • Strong verbal and written communication skills
  • Knowledge of MS Office applications

Nice-to-have

  • Experience with claims review processes
  • Analytical skills and attention to detail
  • Self-learning and development ownership
  • Empathy and ability to build confidence

Key Requirements

  • Graduate degree with aggregate marks >=55%
  • No gaps or failures throughout graduation history
  • Work authorization without future visa sponsorship required

Work Rights

Must have work authorization that does not require future visa sponsorship

Tailored Resume

Cover Letter