Customer Service Analyst, Call Centre - Shift (12 month contract)

PERSOL TECH SERVICES PTE. LTD.

Islandwide
Sgd 3,000 - 4,000 / monthly pm
On-site
Outlook
Customer relationship
Troubleshooting
PERSOL TECH SERVICES PTE. LTD. is seeking a Customer Service Analyst for a call center role on a 12-month contract basis. The position requires effective communication and meticulous attention to detail while handling customer inquiries and service requests

Job Summary

  • Attend to enquiries and requests from phone calls/emails in a professional and prompt manner
  • Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system
  • Ensure effective and timely follow-up as promised to customers

Matching Summary

Match Score: 85

PERSOL TECH SERVICES PTE. LTD. is seeking a Customer Service Analyst for a call center role on a 12-month contract basis. The position requires effective communication and meticulous attention to detail while handling customer inquiries and service requests.

Salary

SGD 3,000 - 4,000 / Monthly

Skills & Requirements

Must-have

  • Outlook
  • Customer Relationship
  • Troubleshooting
  • Microsoft Office
  • Customer Interaction

Nice-to-have

  • Customer Relationship Management CRM
  • Relationship Management
  • Customer Care
  • Accountability
  • Customer Satisfaction
  • Customer Service

Key Requirements

  • Minimum 1 years experience

Work Rights

Tailored Resume

Cover Letter