Customer Support Specialist (bob Hogue Real Estate) Onsite

Kaplan

St. Petersburg, FL, United States
Base: $31,200 to $78,647; bonus/equity: not specif...
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Answer high volume of incoming phone calls
Process student enrollment orders
Provide technical support for online courses
** Kaplan is seeking a Customer Support Specialist for the Bob Hogue School of Real Estate in St. Petersburg, FL. This onsite role involves providing support to students and assisting with administrative tasks, while emphasizing a collaborative and inclusive work culture. **

Job Summary

  • The role involves providing enrollment assistance and general information to students regarding real estate study programs.
  • Candidates will monitor phone activity, process enrollment orders, and provide technical support for system log-ins and online course navigation.
  • The position offers a comprehensive benefits package including retirement contributions, tuition assistance, and paid time off starting on day one.

Matching Summary

Match Score: 75

** Kaplan is seeking a Customer Support Specialist for the Bob Hogue School of Real Estate in St. Petersburg, FL. This onsite role involves providing support to students and assisting with administrative tasks, while emphasizing a collaborative and inclusive work culture. **

Salary

Base: $31,200 to $78,647; Bonus/Equity: Not specified; Benefits: Comprehensive health, retirement (8-10% contribution), tuition assistance

Skills & Requirements

Must-have

  • Answer high volume of incoming phone calls
  • Process student enrollment orders
  • Provide technical support for online courses
  • Administer and score test results
  • Understand real estate licensing process

Nice-to-have

  • Mentor new hires effectively
  • Build relationships with local boards
  • Represent company at events
  • Strong organizational skills
  • Collaborative team player

Key Requirements

  • Some college education required
  • Knowledge of state real estate regulations
  • Ability to multitask in a fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter