Global Head Of Client Onboarding – Citi Services

Citi

New York, New York, United States
Base: $250,000.00 - $500,000.00; bonus/equity: dis...
Global onboarding strategy execution
Ai and automation platform leadership
Digital transformation in banking
This role is responsible for architecting and executing a next-generation global onboarding platform that delivers a digital-first, AI-powered client experience

Job Summary

  • This role is responsible for architecting and executing a next-generation global onboarding platform that delivers a digital-first, AI-powered client experience.
  • The successful candidate will combine product leadership, technology fluency, and operational excellence to build a scalable onboarding ecosystem leveraging modern digital platforms.
  • In addition to salary, Citi offers competitive employee benefits including medical, dental & vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

This role is responsible for architecting and executing a next-generation global onboarding platform that delivers a digital-first, AI-powered client experience.

Salary

Base: $250,000.00 - $500,000.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off

Skills & Requirements

Must-have

  • Global onboarding strategy execution
  • AI and automation platform leadership
  • Digital transformation in banking
  • API-driven architecture expertise
  • KYC and regulatory compliance integration

Nice-to-have

  • Thought leadership in digital banking
  • Fintech partnership experience
  • Agile and DevOps delivery methods
  • Client-centric design passion
  • Cross-functional global team management

Key Requirements

  • Extensive leadership experience in financial services or fintech
  • Proven track record building digital platforms at scale
  • Deep understanding of transaction banking and payments processes
  • Bachelor's degree required; MBA preferred
  • Experience operating in complex global matrixed organizations

Work Rights

Not specified

Tailored Resume

Cover Letter