Customer Support Specialist

PANASONIC FACTORY SOLUTIONS ASIA PACIFIC PTE. LTD.

Singapore
Onsite with frequent travel
Installation of factory automation equipment
Technical troubleshooting on products
Performing product modifications for customers
The Customer Support Specialist position at Panasonic Factory Solutions Asia Pacific involves overseeing the installation and after-sales service of factory automation equipment. The role requires strong technical and interpersonal skills, with a focus on customer support and troubleshooting, and candidates must be proficient in Chinese to engage with international clients

Job Summary

  • The role involves overseeing the installation of factory automation equipment, components, and systems.
  • Candidates must provide technical advice, consultation, and training to customers while executing service and troubleshooting issues.
  • Proficiency in spoken and written Chinese is required to effectively support customers and overseas stakeholders.

Matching Summary

Match Score: 85

The Customer Support Specialist position at Panasonic Factory Solutions Asia Pacific involves overseeing the installation and after-sales service of factory automation equipment. The role requires strong technical and interpersonal skills, with a focus on customer support and troubleshooting, and candidates must be proficient in Chinese to engage with international clients.

Skills & Requirements

Must-have

  • Installation of factory automation equipment
  • Technical troubleshooting on products
  • Performing product modifications for customers
  • Frequent travel to customer locations

Nice-to-have

  • Strong problem-solving skills
  • Effective interpersonal communication
  • Good team player attitude

Key Requirements

  • Diploma in any engineering discipline
  • Ability to travel overseas for work
  • Proficiency in spoken and written Chinese

Work Rights

Not specified

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