Client Services Advisor

Transportation Insight

Hickory, NC, United States
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Analyze client data for trends
Manage client requests and satisfaction
Review carrier performance
** Transportation Insight is seeking a Client Services Advisor to support internal and external client relationships through business analytical support. The ideal candidate should have a background in logistics or business, with experience in transportation, and possess strong analytical skills. **

Job Summary

  • This position will primarily engage within business analytical support for both internal team members, as well as, external clients.
  • An additional objective of the Client Services Advisor is to support client relationship management from both an internal, as well as, an external perspective.
  • Attempt to engage the client on new services (organic revenue growth) and/or offer additional cost savings opportunities through cost analysis, if applicable.

Matching Summary

Match Score: 75

** Transportation Insight is seeking a Client Services Advisor to support internal and external client relationships through business analytical support. The ideal candidate should have a background in logistics or business, with experience in transportation, and possess strong analytical skills. **

Skills & Requirements

Must-have

  • Analyze client data for trends
  • Manage client requests and satisfaction
  • Review carrier performance
  • Conduct monthly client reviews
  • Promote new services and cost savings

Nice-to-have

  • Detailed oriented and self-starter
  • Empathetic to client needs
  • Strong work ethic

Key Requirements

  • BS/BA degree in logistics, business or equivalent industry experience
  • 0-3 years of direct industry experience
  • High ability with spreadsheets and databases

Work Rights

Not specified

Tailored Resume

Cover Letter