Doradca / Doradczyni Ds. Obsługi Klienta Z Językiem Niemieckim

Capita (digital)

Kraków, Poland
Base: 9,000–9,500 pln brutto; bonus/equity: perfor...
German language proficiency b2
Customer-oriented approach
Ms office proficiency
As a Customer Service Advisor with German language skills, you will be the person customers rely on – the one who listens, helps, and solves problems

Job Summary

  • As a Customer Service Advisor with German language skills, you will be the person customers rely on – the one who listens, helps, and solves problems.
  • Your responsibilities will include customer support via various communication channels, analysis and resolution of customer inquiries, and providing information on administrative and technical matters.
  • The company offers financial stability with competitive remuneration, health care, group insurance, a hybrid work model, and opportunities for international experience in a diverse, multinational environment.

Matching Summary

As a Customer Service Advisor with German language skills, you will be the person customers rely on – the one who listens, helps, and solves problems.

Salary

Base: 9000–9500 PLN brutto; Bonus/Equity: performance bonus; Benefits: LuxMed, Generali, Multisport/MultiKafeteria

Skills & Requirements

Must-have

  • German language proficiency B2
  • Customer-oriented approach
  • MS Office proficiency
  • Work in a two-shift system
  • Hybrid work model

Nice-to-have

  • Excellent organizational skills
  • Daily support from Team Leader
  • International experience
  • Positive work atmosphere

Key Requirements

  • Minimum B2 German language
  • Work authorization for Poland

Work Rights

Not specified

Tailored Resume

Cover Letter