Representante De Servicio Al Cliente

Ecodyne

Not specified
Customer order creation
Master demand schedule maintenance
Customer inquiries and problems
Ecodyne is seeking a Customer Service Representative who will play a crucial role in managing customer orders and inquiries, ensuring timely delivery, and maintaining effective communication with both internal and external stakeholders. The ideal candidate should have a bachelor’s degree, 1-3 years of relevant experience, and strong customer service skills

Job Summary

  • Adheres to GB Core Beliefs and all safety and quality requirements.
  • Creates and expedites customer orders ensuring proper assignment of cost, conformance to purchase order specifications and timely delivery.
  • Research and addresses customer inquiries/problems.

Matching Summary

Match Score: 75

Ecodyne is seeking a Customer Service Representative who will play a crucial role in managing customer orders and inquiries, ensuring timely delivery, and maintaining effective communication with both internal and external stakeholders. The ideal candidate should have a bachelor’s degree, 1-3 years of relevant experience, and strong customer service skills.

Skills & Requirements

Must-have

  • customer order creation
  • master demand schedule maintenance
  • customer inquiries and problems
  • invoicing issue resolution
  • customer record administration
  • return goods coordination

Nice-to-have

  • customer success focus
  • innovation and collaboration
  • respectful interaction
  • open and honest communication
  • integrity in actions

Key Requirements

  • Bachelor’s in marketing, Business or related field
  • APICS (CPIM) certification desired
  • 1-3 years customer service experience
  • 1-3 years manufacturing experience
  • Enterprise and production management software experience
  • Oracle experience preferred
  • Ability to read contracts and specifications sheets

Work Rights

Not specified

Tailored Resume

Cover Letter