Base: $39,930 - $43,923; bonus/equity: not specifi...
Not specified
Customer-facing service role
Switchboard and call handling
Maintenance request processing
The University of Arkansas is seeking a Service Center Support Specialist to serve as the primary customer-facing representative for their Facilities Management department. The role involves greeting customers, managing maintenance requests, administering key inventory, and maintaining effective communication with stakeholders
Job Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, and retirement programs.
The University of Arkansas is committed to equal opportunity and provides accommodations for applicants with disabilities during the hiring process.
Matching Summary
Match Score: 75
The University of Arkansas is seeking a Service Center Support Specialist to serve as the primary customer-facing representative for their Facilities Management department. The role involves greeting customers, managing maintenance requests, administering key inventory, and maintaining effective communication with stakeholders.
Salary
Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement programs
Skills & Requirements
Must-have
Customer-facing service role
Switchboard and call handling
Maintenance request processing
Key inventory administration
Proactive customer communication
Use of computerized maintenance system
Nice-to-have
General office experience
Good customer service skills
Familiarity with Workday
Knowledge of Facility Management processes
Ability to maintain harmonious working relationships
Knowledge of accessibility standards
Key Requirements
High school diploma or equivalent
At least two years related experience
Criminal background and sex offender registry check
Work Rights
Must have legal authority to work in the United States