Client Care Representative - Tuart Hill | Pt

Sonova Group

Tuart Hill, Australia
Base salary + monthly performance bonuses; salary ...
On-site
Face to face customer service
Administrative support
Managing clinic operations
You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role

Job Summary

  • You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role.
  • Full training and ongoing support provided.
  • This is a permanent part-time position (2 days / 15.2 hours per week), with working hours scheduled between Thursday and Friday, 9:00 am – 5:00 pm.

Matching Summary

You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role.

Salary

Base salary plus monthly performance bonuses; Salary packaging options; Uniform Allowance

Skills & Requirements

Must-have

  • face to face customer service
  • administrative support
  • managing clinic operations
  • managing phone line and email
  • billing and payment processing

Nice-to-have

  • passion for client experience
  • interest in hearing aid technology

Key Requirements

  • Prior experience in customer service/administration
  • Great communication and active listening skills
  • Resilience, self-motivation and lots of energy
  • Excellent organisational and time management skills
  • Ability to work autonomously and effectively within a team
  • Intermediate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter