Chanel (Australia) Pty Ltd is seeking a Boutique Client Engagement Expert/Specialist in Bangkok, Thailand, to enhance client experience and foster long-term loyalty. The role involves implementing client strategies, supporting boutique management, and leveraging CRM insights to improve customer interactions
Job Summary
Elevating client experience to develop long-term loyalty and cultivate a client-centric culture within the boutique.
Implementing and initiating client strategy to achieve marketing objectives and bridging with the Marketing team for client intelligence.
Supporting Boutique Management in driving client-centric culture, managing client relationships, and analyzing client strategy performance.
Matching Summary
Match Score: 85
Chanel (Australia) Pty Ltd is seeking a Boutique Client Engagement Expert/Specialist in Bangkok, Thailand, to enhance client experience and foster long-term loyalty. The role involves implementing client strategies, supporting boutique management, and leveraging CRM insights to improve customer interactions.
Skills & Requirements
Must-have
Elevating client experience
Cultivating client-centric culture
Clienteling skills development
Implementing client strategy
Luxury fashion competition awareness
Budget management for gestures and gifting
Nice-to-have
Champion for internal client tools
Professional and well-groomed appearance
Dynamic personality
Key Requirements
More than 5 years' experience in CRM or CEM
Solid experience in CRM data management and data insights
Intermediate to advanced data skills
Exceptional communication skills in Thai and English