Senior Onsite Technology Specialist

M&T Bank

Boston, Massachusetts, United States of America
Base: $99,500.00 - $165,900.00 annual (usd); bonus...
Onsite
7 years higher education or work experience
3 years executive endpoint support experience
Advanced diagnostic tools proficiency
This role serves as the primary technology face for M&T's most senior Executives and Board of Directors

Job Summary

  • This role serves as the primary technology face for M&T's most senior Executives and Board of Directors.
  • The specialist must confidently resolve advanced technical incidents under high-stress situations while fostering a tech-safe culture.
  • Responsibilities include automating processes, providing training to staff, and managing on-call rotations for enterprise-wide support.

Matching Summary

This role serves as the primary technology face for M&T's most senior Executives and Board of Directors.

Salary

Base: $99,500.00 - $165,900.00 Annual (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 7 years higher education or work experience
  • 3 years executive endpoint support experience
  • Advanced diagnostic tools proficiency
  • Microsoft 365 and iOS/Android support
  • Cisco Video equipment operation

Nice-to-have

  • Ability to read the room in high stress
  • Project management experience
  • Knowledge of corporate governance principles
  • Strong interpersonal skills
  • Flexibility in responding to priorities

Key Requirements

  • Minimum 7 years combined education/experience
  • Minimum 3 years executive support experience
  • Bachelor's degree preferred in Computer Science
  • Project management experience preferred

Work Rights

Not specified

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