The role is responsible for centralizing delivery discipline across HAM-related ServiceNow enhancements to ensure predictable, high-quality releases
Job Summary
The role is responsible for centralizing delivery discipline across HAM-related ServiceNow enhancements to ensure predictable, high-quality releases.
This position acts as the central point of contact for all release inquiries while standardizing monthly release notes to communicate changes clearly to stakeholders.
The team leverages a global IT operating model to drive business outcomes through digital transformation and data-backed approaches in the healthcare sector.
Matching Summary
The role is responsible for centralizing delivery discipline across HAM-related ServiceNow enhancements to ensure predictable, high-quality releases.
Skills & Requirements
Must-have
ServiceNow platform configuration
User Acceptance Testing (UAT) execution
Release calendar management
Regression testing coordination
Monthly release notes communication
Nice-to-have
Automate Pro test automation knowledge
ITIL Certification
Strong analytical data skills
Fast-paced environment adaptability
Excellent stakeholder communication
Key Requirements
Hands-on experience with ServiceNow scripting
Understanding of Automate Pro for test automation
Familiarity with ITSM processes and demand lifecycle