Client Services Analyst Ii

Simms Fishing Store Inc

Irvine, CA, United States
Hourly rate: $30.00 - $35.00; not specified; benef...
**
On-site it support for end users
Break/fix for local technology
It project support
** Simms Fishing Store Inc is seeking a Client Services Analyst II for their Irvine, CA location. The position requires an IT Technical Support professional with strong client service skills and the ability to work independently and in teams. **

Job Summary

  • Work as the primary point of contact on site for all IT issues and support local technology needs for end-user community for Business Units both onsite and remote.
  • Responsible for all aspects of break/fix within the four walls of the location and provide IT project support for new business initiatives.
  • Provide computer/telephone orientation to new Site Support Services staff members and maintain and troubleshoot audio/video systems.

Matching Summary

Match Score: 75

** Simms Fishing Store Inc is seeking a Client Services Analyst II for their Irvine, CA location. The position requires an IT Technical Support professional with strong client service skills and the ability to work independently and in teams. **

Salary

Hourly Rate: $30.00 - $35.00; Not specified; Benefits: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts

Skills & Requirements

Must-have

  • On-site IT support for end users
  • Break/fix for local technology
  • IT project support
  • Troubleshoot audio/video systems
  • Proficiency with Microsoft and Mac OS
  • Experience with cloud-based applications

Nice-to-have

  • Strong team orientation
  • Ability to establish positive relationships
  • Experience with warehouse IT equipment

Key Requirements

  • 4 years of IT experience
  • Bachelor's Degree in Computer Science, MIS, or Information Technology or equivalent experience
  • On-call availability
  • Experience with ERP systems
  • Experience with Cisco VOIP systems

Work Rights

Not specified

Tailored Resume

Cover Letter