Service Center Representative | Cincinnati, Oh (in-office) 3pm-11pm Shift With Rotating Saturdays 10am-6pm

SEDGWICK

Cincinnati, OH, US
Onsite (3pm-11pm shift with rotating saturdays)
Excellent oral and written communication skills
Ability to multi-task in fast-paced environment
Knowledge of medical terminology
Sedgwick is seeking a Service Center Representative for its Cincinnati office to provide excellent customer service regarding claims across multiple lines of business. The position requires a high school diploma, customer service experience, and strong communication skills, with a focus on resolving issues efficiently

Job Summary

  • By joining Sedgwick, you'll be part of something truly meaningful.
  • The role involves providing excellent service to callers regarding claims for multiple lines of business.
  • Sedgwick is recognized as a great place to work, offering a caring culture and work-life balance.

Matching Summary

Match Score: 85

Sedgwick is seeking a Service Center Representative for its Cincinnati office to provide excellent customer service regarding claims across multiple lines of business. The position requires a high school diploma, customer service experience, and strong communication skills, with a focus on resolving issues efficiently.

Skills & Requirements

Must-have

  • Excellent oral and written communication skills
  • Ability to multi-task in fast-paced environment
  • Knowledge of medical terminology

Nice-to-have

  • Strong organizational skills
  • Good interpersonal skills
  • Ability to work in a team environment

Key Requirements

  • High school diploma or GED required
  • One year customer service experience required
  • Inbound call center experience preferred

Work Rights

Not specified

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