At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters
Job Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
This job greets patients and guests in a courteous manner whether via telephone contact or in person and involves scheduling appointments and completing patient check-in processes.
The employer is an Equal Opportunity Employer and maintains a Compliance & Privacy Program ensuring ethical conduct and patient privacy.
Matching Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
Skills & Requirements
Must-have
patient scheduling and registration
insurance verification processes
point-of-service collections
customer service in healthcare
data entry and information retrieval
knowledge of healthcare billing regulations
Nice-to-have
effective verbal and written communication
strong interpersonal skills
conflict resolution abilities
organizational and time management skills
ability to work collaboratively
adaptability to patient populations
Key Requirements
High school diploma or equivalent
Minimum 1 year customer service experience
Preferred Associate’s degree
Preferred healthcare certifications (CHAM, CHAA, Medical Assistant)
Knowledge of Federal, State and Local billing regulations