Customer Service Officer cum Receptionist

VENUS BEAUTY SERVICES PTE. LTD.

Singapore, Singapore
Handle customer service hotline
Screen and direct telephone calls
Resolve customer queries efficiently
The role involves handling the customer service hotline and providing first-level support for inquiries

Job Summary

  • The role involves handling the customer service hotline and providing first-level support for inquiries.
  • Employees must coordinate with internal staff to ensure the closure of all customer service calls and complaints.
  • Candidates are expected to resolve customer queries efficiently while escalating problems promptly when necessary.

Matching Summary

Match Score: 85

The role involves handling the customer service hotline and providing first-level support for inquiries.

Skills & Requirements

Must-have

  • Handle customer service hotline
  • Screen and direct telephone calls
  • Resolve customer queries efficiently

Nice-to-have

  • Strong analytical abilities
  • Good problem solving skills
  • Ability to work independently

Key Requirements

  • Minimum GCE 'N'/'O' Level education
  • 1 to 2 years relevant experience in customer service or retail
  • Proficient in MS Office (Excel & Word)

Work Rights

Not specified

Tailored Resume

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