Specialist Solution Engineer, Itsm

Salesforce

Amsterdam, Netherlands
Itsm solution expertise
Salesforce service cloud
Ai-driven solutions
Salesforce is leading the charge in the ITSM market with Agentforce IT Service, a next-generation solution built on the world’s #1 Service Cloud

Job Summary

  • Salesforce is leading the charge in the ITSM market with Agentforce IT Service, a next-generation solution built on the world’s #1 Service Cloud.
  • This role focuses on demonstrating and evangelizing an ITSM solution that revolutionizes how employees get help and how IT teams deliver it, enabling up to 80% automation of IT tasks.
  • Join an Emerging Business Unit with a startup mindset to incubate, scale, and grow innovative solutions, driving sales and redefining what's possible with AI and human expertise.

Matching Summary

Salesforce is leading the charge in the ITSM market with Agentforce IT Service, a next-generation solution built on the world’s #1 Service Cloud.

Skills & Requirements

Must-have

  • ITSM solution expertise
  • Salesforce Service Cloud
  • AI-driven solutions
  • workflow automation
  • demonstrating technical value

Nice-to-have

  • startup mentality
  • courageous communicator
  • fast-paced environment
  • passion for innovation
  • think outside the box

Key Requirements

  • Technical background
  • Experience in ITSM
  • Ability to articulate value
  • Startup mindset

Work Rights

Not specified

Tailored Resume

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