Client Account Representative

Manulife/John Hancock

Hybrid
2-3 years b2b client servicing experience
Proficiency in excel, word, powerpoint, access
Strong interpersonal and communication skills
This role is crucial for delivering exceptional service and building strong relationships with Manulife John Hancock clients and brokers

Job Summary

  • This role is crucial for delivering exceptional service and building strong relationships with Manulife John Hancock clients and brokers.
  • The successful candidate will manage a full block of clients, resolve issues directly, and provide ongoing education on new product features.
  • Joining the team offers opportunities to learn and grow in a flexible environment that prioritizes well-being and inclusion.

Matching Summary

This role is crucial for delivering exceptional service and building strong relationships with Manulife John Hancock clients and brokers.

Skills & Requirements

Must-have

  • 2-3 years B2B client servicing experience
  • Proficiency in Excel, Word, PowerPoint, Access
  • Strong interpersonal and communication skills

Nice-to-have

  • Expertise in multitasking fast-paced environments
  • Strong analytical skills for complex casework
  • Passion for providing client-centric solutions

Key Requirements

  • Undergraduate degree or minimum 2 years completed
  • Experience as Customer Service Representative
  • 2-3 years B2B client servicing background

Work Rights

Not specified

Tailored Resume

Cover Letter