Director Of Guest Services

W Brisbane

Los Angeles, CA, United States
On-site
Guest services management
Front desk operations
Team leadership

Skills & Requirements

Must-have

  • Guest services management
  • Front desk operations
  • Team leadership
  • Conflict resolution
  • Policy compliance
  • Customer satisfaction

Nice-to-have

  • Hotel management experience
  • Leadership development
  • Service excellence
  • Interpersonal skills

Key Requirements

  • High school diploma or GED; 2 years experience in guest services, front desk, or related area
  • OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • Experience in managing teams and operations
  • Ability to handle guest complaints and resolve conflicts
  • Knowledge of hotel policies and procedures

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter