Remote Endpoint Support (contractor)

GLOBAL PAYMENT HOLDING COMPANY

Quezon City, Philippines
Server and edge device maintenance
Desktop and laptop imaging
Active directory management
Performs the installation, repair and preventative maintenance of servers and edge of network devices (e.g. desktops, laptops, MDM platform, MACs) and related systems

Job Summary

  • Performs the installation, repair and preventative maintenance of servers and edge of network devices (e.g. desktops, laptops, MDM platform, MACs) and related systems.
  • Responds to moderately complex technical issues surrounding server/desktop/laptop hardware, Microsoft Operating Systems, and/or installed software.
  • Ensures that allocated work queues are monitored and actioned in an appropriate timescale while assigning tickets accordingly with appropriate prioritization and personally responding to the higher priority issues.

Matching Summary

Performs the installation, repair and preventative maintenance of servers and edge of network devices (e.g. desktops, laptops, MDM platform, MACs) and related systems.

Skills & Requirements

Must-have

  • Server and edge device maintenance
  • Desktop and laptop imaging
  • Active Directory management
  • MDM platform support
  • LAN server estate maintenance

Nice-to-have

  • Client facing communication skills
  • Problem resolution skills
  • Prioritizes work according to business need

Key Requirements

  • Bachelor's Degree in Computer Science or MIS
  • Minimum 2 Years Relevant Experience
  • IT Server, Network, or PC Support experience

Work Rights

Not specified

Tailored Resume

Cover Letter