Patient Care Coordinator|dental Resource Center Concord

Concord Hospital

Concord, US
Patient registration and intake
Medical records maintenance
Appointment scheduling and confirmation
The PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service

Job Summary

  • The PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service.
  • Responsibilities include greeting and arriving patients, obtaining and verifying insurance and demographic information, and facilitating patient care between primary, specialty, and ancillary services.
  • The company is an Equal Employment Opportunity employer and provides reasonable accommodations for individuals with disabilities.

Matching Summary

The PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service.

Skills & Requirements

Must-have

  • Patient registration and intake
  • Medical records maintenance
  • Appointment scheduling and confirmation
  • Insurance and demographic information verification
  • Patient communication and education

Nice-to-have

  • Compassionate customer service
  • Patient-centered medical home support
  • Independent and team project work

Key Requirements

  • High School degree or GED equivalency
  • Proven customer service experience
  • Knowledge of medical office operations
  • Familiarity with medical terminology preferred

Work Rights

Not specified

Tailored Resume

Cover Letter