Ssd Brasil - It Analyst Iii

Santander Arena

Campinas, SP, Brazil
Hybrid
24x7 operational support
Incident and event management
Automation with ansible and rundeck
This role is fundamental for modernizing IT operations by ensuring high availability and operational efficiency while promoting automation and continuous innovation

Job Summary

  • This role is fundamental for modernizing IT operations by ensuring high availability and operational efficiency while promoting automation and continuous innovation.
  • The position requires managing and resolving incidents, automating operational processes, and supporting critical banking systems in a 24x7 environment with weekend shifts.
  • Employees benefit from a hybrid work model, comprehensive health plans, flexible vacation policies, training platforms, and various wellness and family support programs.

Matching Summary

This role is fundamental for modernizing IT operations by ensuring high availability and operational efficiency while promoting automation and continuous innovation.

Skills & Requirements

Must-have

  • 24x7 operational support
  • Incident and event management
  • Automation with Ansible and Rundeck
  • Monitoring with Dynatrace, Grafana, Elastic
  • ITIL and ITSM process adherence
  • ServiceNow incident management
  • Windows and Linux systems

Nice-to-have

  • Agile methodologies Scrum
  • Cloud computing knowledge
  • Financial industry experience
  • Programming and scripting skills
  • Infrastructure automation and orchestration
  • English language skills
  • COBIT framework familiarity

Key Requirements

  • Bachelor's degree in Technology
  • ITIL certification
  • SRE certification
  • Spanish language proficiency
  • Availability to work in Campinas 24x7 shifts
  • Experience with ITIL and ITSM processes
  • Knowledge of Oracle and SQL databases

Work Rights

Not specified

Tailored Resume

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