Consult customers on Novartis' product portfolio and services, leveraging digital and analog channels to enhance scientific knowledge, disease awareness, and patient care
Job Summary
Consult customers on Novartis' product portfolio and services, leveraging digital and analog channels to enhance scientific knowledge, disease awareness, and patient care.
Analyze data sources, document customer insights, and utilize omnichannel engagement to personalize interactions and maximize impact on patients, customers, and the company.
Collaborate with cross-functional teams in sales, medical, and key account management to implement customer interaction concepts and drive maximum impact for Novartis.
Matching Summary
Consult customers on Novartis' product portfolio and services, leveraging digital and analog channels to enhance scientific knowledge, disease awareness, and patient care.
Skills & Requirements
Must-have
Product portfolio and services consultation
Customer needs analysis and optimization
Omnichannel customer engagement
Territory and account management
Cross-functional team collaboration
Nice-to-have
Continuous learning and adaptation
Ethical patient care improvement
Data-driven personalization strategies
Key Requirements
Natural scientist or trained pharmaceutical representative, PTA, MTA, BTA, CTA