Customer Service Officer

VLIFE (SGM) PTE. LTD.

Singapore, SG
2-3 years operations or clinic management experience
Excellent communication and problem-solving skills
Ability to work shifts including weekends and evenings
The role involves greeting patients and guiding them through registration and consultation processes smoothly

Job Summary

  • The role involves greeting patients and guiding them through registration and consultation processes smoothly.
  • Candidates will manage appointment scheduling, confirmations, and coordinate patient flow to minimize waiting times.
  • The position requires maintaining confidentiality of patient records while responding to enquiries via phone, WhatsApp, and email.

Matching Summary

Match Score: 85

The role involves greeting patients and guiding them through registration and consultation processes smoothly.

Skills & Requirements

Must-have

  • 2-3 years operations or clinic management experience
  • Excellent communication and problem-solving skills
  • Ability to work shifts including weekends and evenings

Nice-to-have

  • Experience in fast-paced healthcare environment
  • Willingness to support neighbouring clinics via cross-deployment
  • Service-oriented attitude with warm professional demeanor

Key Requirements

  • Minimum 2–3 years experience in operations or clinic management
  • GCE 'O' Level or Diploma in Healthcare or Business Administration
  • Availability for shift work including weekends and evenings

Work Rights

Not specified

Tailored Resume

Cover Letter