Customer Experience Manager

Five Below

Green Bay, WI, United States
Wowing the customer through personal contact
B.e.s.t. customer service experience
Leading front end operations
Five Below's growth is driven by associates who embrace their purpose to create an amazing, fun, and affordable experience

Job Summary

  • Five Below's growth is driven by associates who embrace their purpose to create an amazing, fun, and affordable experience.
  • Responsibilities include ensuring crew members provide excellent customer service, leading front-end operations, and maintaining store standards.
  • The company offers a comprehensive benefits package covering health, financial, and personal wellness.

Matching Summary

Five Below's growth is driven by associates who embrace their purpose to create an amazing, fun, and affordable experience.

Skills & Requirements

Must-have

  • Wowing the Customer through personal contact
  • B.E.S.T. customer service experience
  • Leading front end operations
  • Store cleanliness and recovery
  • Performing store manager duties in absence
  • Partnering with store leadership team

Nice-to-have

  • Embrace purpose: Let Go & Have Fun
  • Inspire with big ideas, super energy, passion
  • Make the workplace a WOWplace
  • Creative thinking ability

Key Requirements

  • Minimum 2 years of management experience
  • High School Graduate or equivalent
  • Excellent verbal and written communication skills
  • Ability to maintain composure under pressure
  • Ability to work a flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter