Contentsquare seeks a Strategic Enterprise Success Manager fluent in French to manage high-touch enterprise accounts across France and Switzerland. The role entails overseeing the customer lifecycle, driving product adoption, and ensuring renewals and expansions while collaborating across internal teams
Job Summary
The role involves managing a portfolio of 15-25 high-touch enterprise accounts across France and Switzerland while acting as a trusted strategic advisor.
Candidates will leverage data-driven success plans and champion AI-powered capabilities to guide customers from platform-dependent workflows to AI-native insight generation.
Contentsquare seeks team members who are daring, understanding, and deliberate to help scale the company's global presence in the experience intelligence space.
Matching Summary
Match Score: 85
Contentsquare seeks a Strategic Enterprise Success Manager fluent in French to manage high-touch enterprise accounts across France and Switzerland. The role entails overseeing the customer lifecycle, driving product adoption, and ensuring renewals and expansions while collaborating across internal teams.
Skills & Requirements
Must-have
5+ years enterprise customer success experience
Fluent French and English communication skills
Deep knowledge of digital experience analytics
Experience with data warehouses like Snowflake
Proven ability to drive renewals and upsells
Nice-to-have
Familiarity with AI tools like Copilot and Claude
Experience collaborating with Sales teams
Passion for technology and SaaS business models
Additional European language proficiency
Public speaking experience in tech ecosystems
Key Requirements
5+ years in high-touch enterprise Customer Success or Account Management
Exceptional written and oral communication in French and English
Strong knowledge of analytics landscape including A/B testing