Auxiliar De Atenção Ao Cliente - São Bernardo Do Campo

OTIS ELEVATOR COMPANY

São Bernardo do Campo, São Paulo, Brazil
High school diploma required
Experience in customer service
Proficiency with microsoft office
The role involves attending to external and internal clients while focusing on resolving issues at the first point of contact

Job Summary

  • The role involves attending to external and internal clients while focusing on resolving issues at the first point of contact.
  • Employees will utilize various communication channels including phone, email, chat, and professional WhatsApp to ensure customer satisfaction.
  • Otis offers a global career path with opportunities for training, development, and an Employee Scholar Program for degree sponsorship.

Matching Summary

The role involves attending to external and internal clients while focusing on resolving issues at the first point of contact.

Skills & Requirements

Must-have

  • High school diploma required
  • Experience in customer service
  • Proficiency with Microsoft Office
  • Strong oral and written communication
  • Ability to work 5x2 shift schedule

Nice-to-have

  • Problem-solving skills
  • Empathy and flexibility
  • Leadership spirit
  • Sense of urgency
  • Adaptability to new processes

Key Requirements

  • Complete high school education
  • Prior experience in customer service
  • Knowledge of Microsoft Office suite

Work Rights

Not specified

Tailored Resume

Cover Letter