Support Operator - Associate

Advocate Health

Base: $18.85 - $28.30; bonus/equity: not specified...
Not specified (potentially hybrid or onsite due to call center setting).
High degree of verbal communication proficiency
Ability to handle multiple phone lines
Work weekends holidays and overtime
Advocate Health is seeking a Support Operator - Associate to assist in a busy call center environment, responding to calls, alarms, and messages while ensuring adherence to HIPAA guidelines. The role requires effective communication skills and the ability to handle stressful situations, with full-time hours primarily during the second shift

Matching Summary

Match Score: 85

Advocate Health is seeking a Support Operator - Associate to assist in a busy call center environment, responding to calls, alarms, and messages while ensuring adherence to HIPAA guidelines. The role requires effective communication skills and the ability to handle stressful situations, with full-time hours primarily during the second shift.

Salary

Base: $18.85 - $28.30; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High degree of verbal communication proficiency
  • Ability to handle multiple phone lines
  • Work weekends holidays and overtime
  • HIPAA compliance knowledge
  • Fast-paced call center environment

Nice-to-have

  • Previous phone work experience
  • Customer service background
  • Stress management skills
  • Multi-week training program participation

Key Requirements

  • High School Diploma or GED required
  • Must be available for occasional callback support
  • Must be able to work second shift

Work Rights

Not specified

Tailored Resume

Cover Letter