Job Summary

• The Client Support Professional provides high touch support to commercial clients, ensuring an exceptional customer experience, by serving as a liaison between internal contacts such as Loan Ops, Treasury Management and Deposit Operations.
• Handle daily customer requests via phone and/or system such as account opening, balance inquiries, wire processing, perform advances, transfers, payoffs and pay downs on loan, troubleshoot and investigate customer issues and onboard new clients.
• Wintrust provides a comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement.

Matching Summary

Salary

$50,000-$65,000; Annual bonus eligible; Comprehensive benefit package

Skills & Requirements

Key Requirements

• Minimum 3 years banking experience
• Strong knowledge of account opening
• Commercial loan servicing preferred
• Exceptional customer service skills
• Strong verbal and written communication skills
• Knowledge of loan documents and banking standards
• High level of organization and time-management
• High school diploma required
• Bachelor’s degree preferred

Work Rights